Basic Template: FAQ

1. Text Editor Component (or Text Editor with Of Note)
   • should contain header
   • should contain an introduction to the FAQ
2. FAQ Component
   • contains the questions and answers

If there are sets of faq’s on a page you should put a Text Editor Component before each set of questions.

Example FAQ Pages

• using 2 rows
  • first row: Text Editor — contains Page Title and opening description
  • second row: FAQ — contains questions and answers
    

• using 2 rows
  • first row: Text Editor — contains Page Title (for Majors) and FAQ description (FAQ)
  • second row: FAQ — contains questions and answers
    

• using 4 rows
  • first row: Text Editor — contains Page Title (Check-In FAQs) and opening description paragraphs
    • includes the introduction to the first set of faq’s
  • second row: FAQ — contains questions and answers for the first set of faq’s
  • third row: Text Editor — contains the introduction to the second set of faq’s
  • fourth row: FAQ — contains questions and answers for the second set of faq’s
    

Using the FAQ Component

• Click Add Content from the left side of the top bar in Cascade.
  
• A dropdown will appear, allowing you to choose what type of content you want to add to your website
  • Select New Page
    

• The Page Name is part of the url
  • use all small letters
  • don’t have any spaces
  • you can use underscore (_) or dash (-)
• In this example the name of the page is “stafflist”
• In this example the URL will be :
  http://www.wesleyan.edu/its/stafflist.html
• Editing Metadata:
  There are two main fields in the metadata that you should edit
  • Display name: what shows up in the navigation bar, if indexed
    • in this example we put Staff List — that will show up in the navigation
  • Title: browser tab name, default book mark name, very good for searchability
    • in this example we put Staff List (the Information Technology Service was already there — you should leave your department name in the title field)
      
• go back to the Content tab
• add your content to the Component section
  • Select the Text Editor radio button
    • Put a Title on the page using Header 1 formatting
    • include an introductory paragraph(s)
  • Use the green plus sign to add a new Row
    • use a new row to add a new component to the page (in this example we will add an faq component)
  • Select the FAQ radio button
    • enter the Question/Answer
    • use the green plus sign in the FAQ section to add new questions
    • use the up and down arrows to re-order questions
      
  • If another section of questions are needed add:
    • a row with Text Editor  with introduction
    • a row for additional FAQs
• when your edits are done
  • Press the Preview Draft button
  • if the draft looks good in Cascade
  • press the Submit button to save your changes to the database.